The first deadline passed earlier this year. But we know the work doesn't stop! New deadlines, new products and communications that need testing, outcomes that need monitoring. The FCA Consumer Duty are regulations that represent an ongoing need for the application of behavioural science. Here, our founder Leigh Caldwell, and Associate Research Director Lila Magony, discuss your continuing obligations and how you can meet them.
If you need support in meeting your FCA Consumer Duty Regulations get in touch at hello@irrationalagency.com, and if you would like to receive updates on our latest thought leadership on the FCA Consumer Duty and behavioural science in the finance sector, just sign up to our mailing list below.
Irrational Agency