Go BackMonitoring Customer Outcomes for Consumer Duty
In June of this year, after a multi-firm review, the FCA concluded that financial organisations...
Showing results related to
FCA Consumer Duty
Consumer Duty: New Updates from the FCA
Last year we all worked hard to meet the July 2023 deadline. Now in 2024, the FCA has marked out...
Three reasons why behavioural science workshops can enhance your insights
No matter which organisation you work for, you will encounter challenges in your daily work life....
Everything you need for the FCA Consumer Duty regulations
The FCA Consumer Duty regulations are not a one-off. Whether you're testing for open or closed...
VIDEO: FCA Consumer Duty - What Next?
The first deadline passed earlier this year. But we know the work doesn't stop! New deadlines, new...
How Much Consumer Research do you Need to do Under the FCA Consumer Duty?
6.43: The rules require firms to undertake appropriate testing of their products or services. In...