Monitoring Customer Outcomes for Consumer Duty FCA Consumer Duty In June of this year, after a multi-firm review, the FCA concluded that financial organisations... Read More
Consumer Duty: New Updates from the FCA FCA Consumer Duty Last year we all worked hard to meet the July 2023 deadline. Now in 2024, the FCA has marked out... Read More
Three reasons why behavioural science workshops can enhance your insights Behavioral Science FCA Consumer Duty No matter which organisation you work for, you will encounter challenges in your daily work life.... Read More
Everything you need for the FCA Consumer Duty regulations FCA Consumer Duty The FCA Consumer Duty regulations are not a one-off. Whether you're testing for open or closed... Read More
VIDEO: FCA Consumer Duty - What Next? Behavioral Science FCA Consumer Duty The first deadline passed earlier this year. But we know the work doesn't stop! New deadlines, new... Read More
How Much Consumer Research do you Need to do Under the FCA Consumer Duty? Behavioral Science Consumer Insights FCA Consumer Duty 6.43: The rules require firms to undertake appropriate testing of their products or services. In... Read More