Go BackA research response to the FCA Consumer Duty vulnerable customer update
Another month, another update from the FCA Consumer Duty, and with each update we can build a more...
Showing results related to
FCA Consumer Duty
Making lemonade out of Consumer Duty
The Consumer Duty wasn’t necessarily what anyone in the finance sector asked for, but it’s what...
FCA Consumer Duty: Key details from the December update
In December 2024 the FCA released two new updates after reviews into retail financial firms’...
Video: Monitoring Customer Outcomes for Consumer Duty
In June of this year, after a multi-firm review, the FCA concluded that financial organisations...
Monitoring Customer Outcomes for Consumer Duty
In June of this year, after a multi-firm review, the FCA concluded that financial organisations...
Consumer Duty: New Updates from the FCA
Last year we all worked hard to meet the July 2023 deadline. Now in 2024, the FCA has marked out...