Is loyalty dead or can customer experience revive it? Qualitative Consumer Insights Retail System 3 Narrative Research Behavioural Conjoint Customer experience and loyalty The past five years has been seismic for the retail and FMCG sectors. The pandemic followed by an... Read More
Key Research Questions: how can we maximise the success of a new launch? Qualitative System 3 Narrative Research Behavioural Science New Products and Services: How behavioural science can help make sure every new product and service... Read More
Key Research Questions: what is the meaning of...? Qualitative System 3 Narrative Research Behavioural Science Product and Concept Testing How can I make the intangible tangible? Read More
Identifying new category opportunities for Mondelez Consumer Insights FMCG Case Study System 3 Narrative Research Behavioural Science Innovation Video Webinar Irrational Agency helped Mondelez understand opportunities in new categories for the FMCG giant.... Read More
The Narrative Research Forum System 3 Narrative Research Behavioural Science Video Webinar The story is evolutionary. Narrative is hardwired into us. It is fundamental in how we communicate,... Read More
Storytelling: The Narrative Research Forum System 3 Narrative Research Behavioural Science News Recently narrative research has helped Mondelez understand new opportunities in new categories,... Read More