The Narrative Research Forum 2025
The field of Narrative Research, accessing consumer stories and narratives to generate deeper and...
Irrational Agency
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Case study: Breaking down barriers for heat pump uptake
Consumer Insights
FMCG
Case Study
System 3
Narrative Research
Behavioural Science
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Video Webinar
In traditional research respondents are often asked questions about past experiences, when we ask...
FCA announces next step on Consumer Duty: customer outcome monitoring must be evidenced.
Firms have worked tirelessly and spend hundreds of millions of pounds on compliance with the FCA’s...
Is your brand telling the correct story?
Disequilibrium marketing and why Ehrenberg-Bass is only half right.
The brand narratives that shape OTC consumer choice
The world of Over-The-Counter (OTC) pharma and healthcare products is a challenging one. Combining...
VIDEO: Crisis Response Research
Our economic environment is getting increasingly difficult to predict. This presents a key research...
Creating a luxury online customer experience
In the history of shopping in the west customer experience has seen major changes, however one...