Monitoring Customer Outcomes for Consumer Duty
In June of this year, after a multi-firm review, the FCA concluded that financial organisations...
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Key Research Questions: how can we maximise the success of a new launch?
New Products and Services: How behavioural science can help make sure every new product and service...
Key Research Questions: what is the meaning of...?
How can I make the intangible tangible?
Why behavioural science is fundamental to a successful OTC switch
Switching from prescription drugs to an over the counter status can make pharmaceuticals more...
Key Research Questions: What stops your customers completing their buying journey?
Barriers and drivers: How behavioural science can help answer your research questions
Key Research Questions: How loyal are your customers?
A question we’re being asked a lot by our clients this year is how can behavioural science provide...
The Synthetic Storyteller
What if you could find out the story your new brand or your new innovation will tell for consumers...